self-excluded but still getting promo emails

Registered with GamStop a while back and the accounts closed like they should. But I'm still getting we-miss-you promo emails from a couple of places. That's well out of order, isn't it?

You're right, it is — marketing to someone who's self-excluded is bang out of order and they know it. Report it to them in writing first, then raise it further if it carries on. And if the urge ever creeps back, the National Gambling Helpline on 0808 8020 133 is free and genuinely decent to talk to.

Had the same and I kicked off properly — quoted their own responsible gambling page back at them and the emails stopped within days. Don't let them fob you off with unsubscribe, that's not the point.

Reported and quoted, as suggested. Ta both — nice to know it's not just me they've been at.